Undo Receipt of a Line Item or Line Item Segment

Use Undo Receipt when you accidentally receive the title in Polaris, but you expect to receive it eventually. Undo receipt simply undoes the receipt action and leaves the line item or segment with the status it had before receiving. Any linked item records revert to a status of on-order and any holds remain.

You can undo receipt of line items or segments on purchase orders with any payment method, but the unreceive action has no effect on fund expenditures in prepaid purchase orders or those paid using a depository account fund because the amount is already expended. If you undo receipt of prepaid items, you must manually adjust the amount in the linked funds.

If you decide not to order the items, use the cancel process. When you cancel a line item or segment, the funds are disencumbered, on-order items deleted, and, if you will not be reordering with another supplier, hold requests will be cancelled. See Canceling Orders.

Tip:
For subscriptions or standing orders, you must undo check in from Serials. See Uncheck in issues or standing order parts.

To undo receipt of a purchase order line item or line item segment:

  1. Select a received purchase order line item or line item segment from one of the following locations:
    • Find Tool results list - Select a line item.
    • List box - Select a line item.
    • Purchase Order workform, Line Items view - Select a line item.
    • Purchase Order Line Items workform - Select a segment.
  2. Tip:
    Click on the Purchase Order Line Item workform’s main toolbar to unreceive a line item. Or click this button on the segment toolbar to unreceive a selected segment.

  3. Right-click and select Undo Receipt from the context menu.

The status of the line item or line item segment reverts to what it was before it was received. If it was claimed previously, the claiming process resumes after you undo receipt. Any holds on the items remain.